REFUND POLICY

14-Day Cooling-Off Period

As a consumer, you have the right to cancel your purchase within 14 days of payment and receive a full refund.

If you ask us to begin delivering the service during this 14-day period, you agree that:

You may lose your right to a full refund once delivery has started.

If you cancel after delivery has begun, we may deduct a fair amount to cover the work already completed.

Refunds are not normally available once the 14-day cancellation period has passed.

We may consider refunds outside this period at our discretion if exceptional circumstances apply.

To request a refund, please contact us in writing at info@structured-pm.com with the following details:

Your name

Purchase details (date, deliverable purchased)

Reason for requesting the refund

We aim to process refunds within 14 days of confirming your request.

If you paid using a third-party provider (e.g. PayPal, Klarna), their refund processes and timelines may also apply.

If you have questions about this Refund Policy, please get in touch:

Structured PM Ltd

Last updated: 08.09.2025