14-Day Cooling-Off Period
As a consumer, you have the right to cancel your purchase within 14 days of payment and receive a full refund.
If you ask us to begin delivering the service during this 14-day period, you agree that:
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You may lose your right to a full refund once delivery has started.
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If you cancel after delivery has begun, we may deduct a fair amount to cover the work already completed.
After 14 Days
Refunds are not normally available once the 14-day cancellation period has passed.
We may consider refunds outside this period at our discretion if exceptional circumstances apply.
How To Request a Refund
To request a refund, please contact us in writing at info@structured-pm.com with the following details:
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Your name
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Purchase details (date, deliverable purchased)
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Reason for requesting the refund
We aim to process refunds within 14 days of confirming your request.
Payments Made Via Third Parties
If you paid using a third-party provider (e.g. PayPal, Klarna), their refund processes and timelines may also apply.
Contacts
If you have questions about this Refund Policy, please get in touch:
Structured PM Ltd
Email: info@structured-pm.com
Website: www.structured-pm.com
Last updated: 08.09.2025